REFUND POLICY
Any order placed with us can be cancelled only if service delivery from our end is not possible under unavoidable circumstances. Cases where delivery from our end is not possible, refunds in such cases shall be allowed to the client after deducting internet and handling charges (Approximately: Rs 350/-).
Note : Non delivery of services on account of any deficiency in document and / or not providing OTP (ONE TIME PASSWORD) or any other shortcoming or non-cooperation from client’s side which renders delivery of services impossible from our end shall not be treated as 'failure of delivery of services from our end'. No refunds can be claimed in such cases as there is no lack of performance on our end.
However, where the client requests in writing to cancel his order within 4 hours from the time of making payment or processing of their application whichever is earlier, our company officials will consider the merits of each case and decide upon the refund. In such cases also, refund amount cannot exceed 50.00% of the amount paid by the client.
It is hereby explicitly provided that where client requests for cancellation / refund of fees after 4 hours of making payment or processing of their application whichever is earlier, NO refund claims will be processed. Decision on refunds taken by our company shall be final and binding upon the client.
Note : As per our Company's Policy, Refund determination and initiation of refund takes approximately 12-15 working days. After Refund is initiated, bank takes approximately 5-7 working days to credit the amount to the client's bank account from which client’s payment has been initiated.